LEARN ABOUT THE WVU SHARED SERVICES PROJECT.

The WVU Shared Services Project is designed to improve service and support for faculty and staff in the areas of human resources, finance and post-award grants management.

Questions? Check out the WVU Shared Services Project FAQs.

Background

Shared services is a service-delivery model that involves the integration of certain business operations that support multiple parts of the same organization.

A shared services model seeks to create greater efficiencies and reduce duplication of efforts through the standardization and optimization of certain operational and transactional tasks.

Organizations that leverage a shared services model typically have a dedicated service center, which serves as a single point of contact for services and support.

WVU Shared Services Project Goals

Improve customer service to faculty and academic staff – allowing them to focus on teaching and research.
Create efficiencies in systems and processes and allow employees to become experts in specific areas instead of partially supporting various functions.
Eliminate duplication of services.
Provide one digital location (knowledge base) for all guidance on processes relating to human resources, finance and post-award grants management.

Watch the WVU Shared Services Project Campus Conversation and read the WVU project overview.