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We Are Here To Help

The WVU Shared Services Center is your one-stop shop for customer service and process management support for the University's financial management, sponsored project financial management, and limited HR transactional needs. Contact us at 304-293-6006 or SharedServices@mail.wvu.edu.

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Background: What is Shared Services?

  • WVU Shared Services is your new one-stop shop for customer service and process management support for the University's financial management, sponsored project financial management, and limited HR transactional needs.
Shared Services Venn Diagram          

WVU Shared Services Goals

  • Improve customer service to faculty and academic staff — allowing them to focus on teaching and research.
  • Create efficiencies in systems and processes and allow employees to become experts in specific areas instead of partially supporting various functions.
  • Eliminate duplication of services.
  • Provide one digital location (knowledge base) for all guidance on processes relating to finance, human resources and financial sponsored-project financial management.


WVU Shared Services Vision

Redesign business support activities with the infusion of technology and data accuracy to empower our workforce, resulting in trusted and timely customer service.